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Wednesday, Nov 5th
9:45 AM - 11:00 AM PT
Equal Opportunity and Accessibility, Improving Access Through Collaboration
Room: Pavilion C
Presenter: Jessica Brasher – Career Path Services/Olympic WDC Assistant EO Officer
Presenter: Jessica Clayton, MSW – Spokane Workforce Council
Presenter: Teresa Eckstein – Employment Security Department
Presenter: Travis Piatz – South Central Workforce
Presenter: Gabby Torres – Benton Franklin WDC
Expanding Workforce AccessCustomer Service MethodologyDiversity in Workforce Development
Wednesday, Nov 5th
11:15 AM - 12:15 PM PT
Childcare Strategies to Improve Employee Recruitment, Retention, and Productivity
Room: Venice 3
Presenter: Marie Keller – The Imagine Institute
Expanding Workforce AccessCustomer Service MethodologyPrinciples of Communication
Wednesday, Nov 5th
11:15 AM - 12:15 PM PT
More Than a Message: How Strategic Communications Can Influence Policy, Build Trust, and Expand Access
Room: Venice 4
Presenter: Kelli Martinelli (she/her/hers) – SkillSource
Presenter: Lisa Romine (she/her/hers) – SkillSource
Expanding Workforce AccessCustomer Service MethodologyPrinciples of Communication
Wednesday, Nov 5th
1:45 PM - 2:45 PM PT
Embracing Technology-Customer Centered Design Solutions Leveraging a Learning Management System to Deliver Workshops to Job Seekers and Businesses
Room: Venice 3
Presenter: Sondra Barrington (she/her/hers) – Talent Solutions by WorkSource Spokane
Presenter: Tony Parks – WorkSource Spokane
Presenter: Kevin Williams, CWDP (he/him/his) – Spokane Workforce Council
Expanding Workforce AccessDiversity in Workforce DevelopmentPrinciples of Communication
Wednesday, Nov 5th
1:45 PM - 2:45 PM PT
Shifting Focus: Coaching Techniques for Expanding Access and Sustaining Well-being
Room: Pavilion F
Presenter: Tiffany Grimes, MiM, PCC (she/her/hers) – Empower Coaching and Training
Expanding Workforce AccessCustomer Service MethodologyPrinciples of Communication
Thursday, Nov 6th
9:30 AM - 10:30 AM PT
Expanding Workforce Access: Population-Specific Service Delivery Models
Room: Venice 4
Presenter: Oleksandr Burlakov – Career TEAM
Presenter: Marianna Mieloian – Career Team
Expanding Workforce AccessCustomer Service MethodologyDiversity in Workforce DevelopmentPrinciples of Communication
Thursday, Nov 6th
10:45 AM - 12:00 PM PT
Making Workforce Services Accessible
Room: Pavilion F
Presenter: William O. Kinyon, National Certification in Employment Services, LUMA Institute Certified Human Centered Design Instructor, Lean Six Sigma Yellow Belt (he/him/his) – Employment Security Department
Presenter: Cheri Willoughby, ESD Pro-Equity, Anti-Racism, SL1, Team Lead (she/her/hers) – Employment Security Department
Expanding Workforce AccessCustomer Service MethodologyDiversity in Workforce DevelopmentPrinciples of Communication
Thursday, Nov 6th
10:45 AM - 12:00 PM PT
Rebuilding Futures: Navigating Employment with a Criminal Background
Room: Venice 1
Presenter: Louis Ihrig (he/him/his) – Employment Security Department
Presenter: Angie Jenkerson (she/her/hers) – Employment Security Department
Presenter: Dash Wood (he/him/his) – Employment Security Department
Expanding Workforce AccessCustomer Service MethodologyDiversity in Workforce DevelopmentPrinciples of Communication